In October 2003, the TSA stopped requiring passengers to remove their shoes before going through airport security checkpoint metal detectors.
In June 2005, the TSA security agents at San Jose continue to force passengers to remove their shoes. This, despite the fact that the looped video playing on the TV monitors over the security lines clearly state that this is not required. I've been through countless airports around the US and internationally in the last couple of years, and it's only San Jose whose agents continue to enforce this rule.
I have a special pair of shoes that I use for air travel. Taking them off to satisfy an overly officious agent serves only one purpose - to add another minute to the waiting time of the impatient passengers behind me in the line. Yet with the exception of one single agent, whom of course I rarely encounter, the folks at San Jose insist that I remove my shoes. Their explanations have ranged from the amusing "only people under 18 don't have to remove their shoes" to the downright contrarian "it is a requirement that everyone removes their shoes."
If someone could explain why San Jose is so special, please let me know. Unfortunately, I seriously doubt that the TSA reads this blog (actually, I don't think anybody does).
The sad thing is - if San Jose is actually doing it right (which the TSA's own website clearly indicates is not the case), then every single other airport I have been to is doing it completely wrong. Either way, there's a problem in the system.